Pics taken with some of our UK marketing team at the Klaviyo Klicks Awards, November 2023, with an award nomination!

At the heart of our agency lies a blend of creativity, precision, and a relentless pursuit of results.

We specialize in transforming e-commerce brands into email marketing virtuosos, ensuring every campaign resonates deeply and drives not just clicks and conversions but meaningful connections.

This, along with our passion for retention, helped us get nominated for the Klaviyo Klicks Awards 2023 for best loyalty-focused flow. Only 16 agencies out of 1000 applied.

With a foundation built on transparency, collaboration, and a tonne of digital wizardry, we guarantee not just results but a partnership that feels as personalized and dedicated as if it were our brand on the line.


We’ve propelled brands into the spotlight, ensuring they don’t just stand out in the inbox but are remembered with a guaranteed ROI that’s music to any business’s ears.

In an ever-evolving digital landscape, Drop Zero Digital stands as a beacon for brands seeking to harness the power of email marketing.


Revenue generated across all clients


Average revenue per client from email


Happy clients and counting

Join us, and let’s create beauty, impact, and unparalleled success together.

Our global team

A medley of creatives and strategists, thrives on the pulse of innovation. Each member, from the email wizard to the design maverick, contributes to crafting email experiences that enchant and convert.


CEO & Visionary

Agency veteran Tom started his marketing firm right after his first marathon in 2021, inspired by the realization that anything is possible. Now, with seven marathons under his belt, he’s as dedicated to elevating his clients and team as he is to crossing the finish lines.


Sr. Graphic Designer

Starting as a Junior Designer in early 2022, Yumer has journeyed to the netherworld to learn the secrets of email marketing design and returned as our Senior Creative, never holding back on uncommon and “out of this world” designs, with a love of coffee and helping his community.


Community Manager

Zee (for short) is a multitasking whizz and administrative genius. She manages Human Resources, assists with Recruitment, and is a kick-ass Community Manager. Always with a fun and happy vibe, she brings a fast pace, organization, and the best out of the team. Plus, amazing at Scribl.


Klaviyo Editor

Precise and process-driven, Mudit ensures everything sent out is perfect and nothing “untoward” passes his notice. He’s a natural skeptic and a Cd on the DISC scale, which makes him disciplined and determined. Semi-fresh out of University, he’s set to soar in the world of digital marketing. Oh and he loves cricket.


Outreach Manager

Heading up our data-based and software-enriched outreach management, Brenda started as a Virtual Assistant and her “bright spark” nature quickly shined through. As a natural problem solver, she is an executor of Tom’s visionary goals, able to handle complex tasks and technical brilliance on a day-to-day basis.


Klaviyo Tech Lead

Everyone needs a strategist like Hassan with the technical prowess to 1, Analyze and bring enlightened focus before 2, Present data in an easy-to-understand and relatable “non-geeky” way and 3, Help to overhaul messy and imperfect account performance (sometimes overnight). He helps make us loved by our clients!



Being artful with words and able to capture the essence of our predominantly female audience-led brands, Bree weaves magic and adds sprinkles of delight and charm into every piece of work to help our clients shine, generating better engagement and conversions.


Data Analytics

Powering through administrative and data-based tasks with a mix of operations and marketing, Joshua assists in problem-solving and data control and helps with a wide range of operational processes. He is active in his community and has a passion for sustainability and the environment.


Social Media Manager

With a passion for the latest social trends and her finger on the pulse of what’s hot and what’s not, Seila embodies the best of a creative planner. She knows what to post, how best to do it, and when for our dynamic social accounts, always with a smile, charm, and a big heart.

The Owner

At the helm of Drop Zero Digital, Tom has a passion for two things (in addition to helping our clients generate insane results): running and drinking tea. 

Born from a marathoner’s spirit and a zeal for precision, our journey began in October 2021, only one month after our founder conquered 26.2 miles (his first marathon), embodying resilience and focus. 

Now, with seven marathons completed since September 2021, Tom embodies the tenacity and long-term vision that drive the agency. 

The name “Drop Zero Digital” is a nod to the “zero-drop shoes” favored by runners seeking a natural stride, mirroring the agency’s commitment to creating marketing that moves people authentically.


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Why the name Drop Zero Digital?

With a love of running, having run one marathon and over 10 half marathons in 2020 alone, the owner Thomas Teal enjoyed and still enjoys using ‘Zero Drop’ shoes – shoes that have less cushioning and a lack of in his view, what is over-engineered technology, allowing one to run more ‘flat footed’ in line with the theories raised in the book “Born to Run” which Thomas read several years ago. One day while considering a name for his new agency, he decided to reverse the words…and drop in the word ‘Digital’. And like magic, a new empire was born!  

Of course, the other meaning is for brands / our clients / future clients to stop dropping money on the table, to stop dropping opportunities to increase their ROI and all manner of other things including ‘drop zero….’ ie, drop zero creativity, adventure, boldness, fearlessness etc. 

Where is your company based?

The company has it’s HQ in the United Kingdom, Brighton, where the owner Thomas resides. He runs a tight ship from there with remote staff all over the world, and works every day from a delightful co-working space called ‘Plus X’, and you can always find him in the quiet space.

Where are your staff based, including Account Managers?

Europe – Bulgaria, Spain, Cyprus, Serbia, Estonia, Portugal, Lithuania, Macedonia, Greece, Ukraine, Slovenia, Netherlands, Poland, Hungary, UK, Italy, Germany, Croatia and Russia.

Outside Europe – Dubai, USA, Thailand, India, Malaysia, Brazil, Philippines, Mexico, Argentina  and Columbia.

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Why the aliens and robot?

While you can have one without the other, our little aliens are the backbone of our team. Although we do have one or two robots, the aliens are the creative ones, and we couldn’t leave them out of the limelight ;-). 

Do you have an actual office?

There is no physical office. All x60+ staff members work completely remotely.

What is the native language of your Copywriters?

All x3 of our Copywriters are based in the UK and USA and are native to these countries. They were hard to find but well worth the search!